Shipping policy

Pre-orders: The ALCO Pre-Workout Founder's Version is a pre-order item. Pre-orders ship on January 12, 2027, and you will get an email with tracking the day your order goes out. You can cancel a pre-order for a full refund any time before it ships.

Processing Time: Orders are typically processed within 1-3 business days. Processing times may vary during peak seasons or sales events. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times: Shipping costs are calculated at checkout based on your location and the shipping method selected. Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-4 business days

  • Express Shipping: 1-2 business days

Delivery times may vary depending on your location and external factors such as weather, holidays, or carrier delays.

International Shipping: We offer international shipping to select countries. Delivery times for international orders vary based on the destination and customs processing. Please note that customers are responsible for any additional duties, taxes, or fees required by their country’s customs.

Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website. Please allow up to 24 hours for tracking updates to appear.

Undeliverable Packages: If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange redelivery. Additional shipping charges may apply for resending the package.

Damaged or Lost Packages: If your package is lost or damaged during transit, please contact our customer support team at [support email] within 7 days of delivery or expected delivery. We will work with the carrier to resolve the issue as quickly as possible.

Returns & Exchanges: Please refer to our [Return Policy](link to return policy) for information on returning or exchanging items.

Contact Us: For any questions or concerns regarding shipping, please contact us at Alcocustomerhelp@gmail.com or at #9542781167 Our team is happy to assist you!

Thank you for shopping with us!